Smytham Manor Holiday Park Access Statement

Smytham Manor is a gently undulating rural park situated 2 miles from Great Torrington off of the A386.

The nearest train station is Barnstaple some 12 miles away. The Stagecoach bus service runs bus number 75A and 75B from Great Torrington to Plymouth, via Okehampton, and this can be requested to stop at the entrance to the park. The service runs between twice and four times daily depending on the day and season. Check with the bus company as to exact times. There are numbers for local taxi services available in reception and they have people carriers and taxis with wheelchair access.

The park is accessed by its own tree lined tarmac driveway that is approx ½ mile long. There are marked speed ramps on the driveway that have areas to the side for wheelchair /mobility vehicles to use. The speed limit on the park is 5 MPH.

The park has log cabins, touring and camping areas and privately owned caravan holiday homes.

Self-Catering Log Cabins

On entering the Park you pass the log cabins. Each has eight steps onto a decked area with entrance to the log cabin. The log cabins have a gravelled area at the front and a formal bed with shrubs. Cars can be parked alongside.

Reception and Bar

The reception/bar building has an accessible parking space alongside. A ramp or two steps onto a decked walkway serves this building where double doors lead into reception. The doors have low level handles and threshold for easy access. Within the reception there is a shop area selling daily essentials. The bar is adjacent to reception and has a dual height service counter. There is a decked veranda with tables and chairs and a view across the park. The building has gents, ladies and accessible toilet with grab rails. Within the building the doors are all push doors with a good contrast between the floor/ wall and door ways. The building is well lit both inside and out. Staff have taken ‘Welcome All’ courses. Assistance to settle in is available and should be requested when booking in at reception. Assistance in pitching is also available upon request. The management or warden is on call 24 hours daily. Large print booking-in sheets and information is available upon request.

Next to reception there is a public telephone box with a small step into it. Emergency and useful numbers are on display in the phone box.

Opposite the reception building is a summer house that houses the tourist information leaflets, books and magazines. It is accessed by a low ramp. Assistance dogs are welcome in the bar, reception camping/touring area and caravan holiday homes.

Reception is open from 9am to 9pm in the high season and in the morning and afternoon in quieter periods times are displayed on the door and also on welcome sheets given out on arrival.

Holiday Homes

Beyond the reception are the privately owned caravan holiday homes. These have a variety of steps or ramps to access them. They all have a parking space alongside the majority of which are hard surface. The roads around the park are compacted gravel and not tarmac which assists with drainage.

Touring and Camping

The tenting and touring pitches are level and terraced some hard standing and some grass. Grey water disposal points and fresh water taps are in several places on the touring field. There are also Fire points at various points around the park.

Facilities Block

There is one facilities block which has under floor heating. It is within easy reach of all pitches, however should it be needed a pitch closer to the facilities can be requested when making a booking. The ladies have 4 WCs, 4 hand wash sinks, a wash cubicle and 3 showers. The gents have 2 urinals, 3 WCs, 3 sinks, a wash cubicle and 2 showers. The accessible/family room has a toilet, shower with seat, wash basin, grab rails and also the nappy changing unit. The laundry has a sink, washing machine, tumble dryer, freezer for ice blocks and ironing board. An iron can be hired from reception. There is a contrast between the walls/ floor and doors in this building. The area around the facilities block is tarmacked the entrances are level. The chemical toilet disposal point is alongside the facilities block and has a flush, hose, hand wash basin and a level entrance. There are 3 washing up sinks at different heights along the front of the building and they are under cover. The rubbish and recycling area is accessible by car and level.

Park

Mobile phone service on the park is poor. The best coverage is with Vodafone although some other servers have some coverage at different points on the park.

The lighting around the park is low level and goes off after midnight to reduce light pollution and assist conservation.

The swimming pool is within the walled garden area and has no lifeguard. Under 15s and non swimmers must be accompanied by an adult. The gate to the pool area is locked when the pool is closed. There are 4 steps into the pool at the shallow end. There is a terraced area around the pool and pool side furniture.

There is a children’s play area with swings slides climbing frame onto rubber matting that is accessed across a grassed area and grass bank. The games room is located alongside with access via steps and a ramp via a separate door.

Dogs have to be kept on a lead around the park. You must clear up after your dog. Access to the dog exercise area (approx 3 acres), ponds and the Tarka trail is across a grassed area with a pathway down a hill and alongside a stream.

To access the Tarka trail there is a boardwalk and bridge over the stream and a climb up through a wooded area.

A variety of seating is positioned around the park at various points.

Smytham is a family park and guests are asked to be quiet by 11pm for everyone’s enjoyment.

Shopping

Great Torrington has a small supermarket as well as several independent butchers, bakers and green grocers. Larger branches of major supermarket chains are located at Barnstaple and Bideford and some deliver to the park. There are mini marts offering newspapers, bread, frozen foods, vegetables and off-license that open to 10pm in Great Torrington 2 miles from the park.

We have tried to be as accurate as possible and include as much detail as we can in this statement, but if this statement does not answer your particular question, please feel free to contact us on 01805 622110 or info@smytham.co.uk for more information on any aspect of the Park..